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Privacy Policy

Effective date: August 20, 2026

This policy explains what Adgineer (“Adgineer,” “we,” “us,” or “our”), operated from Colorado, USA, collects when you use our website at adgineer.com and our application at app.adgineer.io (together, the “Service”), how we use it, who else processes it, and what choices you have. It works alongside our Terms of Service.

The short version: your workspace content is yours, we do not sell it, we do not use it to train AI models, and we do not share it with other customers. The detail follows.

1. Who this policy is for

Adgineer is a business tool for advertising professionals. It is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal information, email hello@adgineer.io and we will delete it.

Because our customers are agencies and freelancers working on behalf of their own clients, you may load information about those clients into the Service. For that information, you are the controller and we act as a processor on your instructions: we handle it to provide the Service to you, and you remain responsible for having the right to put it there.

2. What we collect

Account information. When you sign up we collect your name, email address, password credentials, and organization details. Authentication is handled by Clerk; your password is managed by Clerk and is never stored by us in readable form.

Billing information. Subscriptions are processed through our billing provider. We receive your plan, subscription status, and billing contact details. We never receive or store your full card number — card data goes directly to the payment processor.

Workspace content. This is the substance of the product: client brand voice profiles, niches and marketing angles, keywords and negative keywords, negative themes, compliance rules, historical and generated ad copy, landing page URLs, and product feed data you import. It may include personal information if you choose to put it there (for example a client contact name in a compliance note), though the product does not ask for it.

Connected Google Ads data. If you connect a Google Ads account, we receive an OAuth access token from Google and use it to read campaign, ad group, ad, keyword, and status data from the accounts you authorize, and to write changes back when you explicitly confirm them. Tokens are stored encrypted and are used only for the account you linked. You can disconnect at any time in the Service or by revoking access from your Google account.

Website and crawl data. When you use the guided build, we fetch pages from the website URL you supply in order to discover landing pages and extract copy, and we retrieve keyword volume, cost-per-click, and competition estimates from a keyword data provider.

Usage and device data. We collect standard technical information — IP address, browser and device type, pages viewed, referring URLs, timestamps, and interactions with the Service — through our analytics and error-monitoring tools.

Communications. If you email us, we keep the message and your address so we can respond and maintain a support history.

3. How we use it

Our legal bases, where the GDPR applies, are performance of our contract with you (providing the Service), our legitimate interests (security, abuse prevention, product improvement in aggregate), consent (non-essential analytics cookies), and legal obligation.

4. What we do not do

5. AI processing

To generate and refine ad copy, the Service sends the relevant parts of your workspace content — brand voice, keywords, compliance rules, existing copy, and your instructions — to a third-party AI provider that routes the request to a large language model. This processing happens only when you ask for generation or refinement.

We select providers that offer commercially reasonable data-protection commitments, and where a provider offers a setting that excludes customer data from model training or logging, we enable it. We cannot, however, control those providers beyond the commitments they make to us, and their handling of data is governed by their own terms. If your client contracts prohibit sending their material to third-party AI services, review this section before loading that material into a workspace.

6. Service providers

We share data with vendors who process it on our behalf, under contracts limiting them to that purpose:

We may also disclose information when required by law or valid legal process, to protect our rights or the safety of others, or in connection with a merger, acquisition, or sale of assets — in which case we will give notice before your information becomes subject to a different policy.

7. Cookies and analytics

We use cookies that are strictly necessary to run the Service — principally session and authentication cookies set by Clerk, and security cookies. These cannot be turned off without breaking sign-in.

We also use Google Tag Manager and Google Analytics 4 across adgineer.com and app.adgineer.io, sharing one container so we can tell which marketing efforts lead to sign-ups. These set cookies on the .adgineer.io domain and collect the usage data described in Section 2. You can opt out with browser controls, the Google Analytics opt-out add-on, or a tracking blocker; the Service works normally without them. Our analytics do not load in local development or preview environments.

We do not currently respond to browser Do Not Track signals, as no common standard exists. We do honor Global Privacy Control signals where required by law.

8. Where data is processed

We operate from the United States and our providers may process data in the United States and elsewhere. If you are in the European Economic Area, the United Kingdom, or Switzerland, transferring your data to the US means it may be accessible to authorities under laws different from your own. Where required, our providers rely on Standard Contractual Clauses or equivalent safeguards for those transfers.

9. How long we keep it

We keep your account and workspace content for as long as your account is open. After an account is closed we delete workspace content following a wind-down period of at least 30 days, during which you can export your ad copy. Some records are kept longer where we have to: billing and tax records for the period required by law, and security or abuse logs for a limited retention window. Backups are overwritten on a rolling schedule, so deleted content may persist in backups briefly after removal from the live system.

10. Security

We protect data with encryption in transit (HTTPS) and at rest, encrypted storage of third-party access tokens, access controls scoped to your organization and role, rate limiting on sensitive endpoints, and monitoring for errors and abuse. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and any regulators as required by law. Report a suspected vulnerability or account compromise to hello@adgineer.io.

11. Your rights and choices

Depending on where you live, you may have the right to access a copy of your personal information, correct it, delete it, obtain it in a portable format, opt out of sale or targeted advertising (which we do not do), limit use of sensitive information, and appeal a decision we make about your request. Residents of Colorado, California, and other US states with privacy laws, as well as people in the EEA and UK, have these rights under their respective laws.

You can access and update much of your information directly in your account. For anything else, email hello@adgineer.io and we will respond within 45 days, extendable where the law allows. We will not discriminate against you for exercising these rights. If we deny your request, you may appeal by replying to our decision; if we deny the appeal, Colorado residents may contact the Colorado Attorney General, and EEA or UK residents may lodge a complaint with their local supervisory authority.

If your request concerns data that one of our customers loaded about you, we will refer you to that customer, who controls it.

12. Changes to this policy

We may update this policy as the Service changes. We will post the new version here with an updated effective date, and for material changes we will give at least 30 days’ notice by email or in the Service before they take effect.

13. Contact

Questions, requests, or complaints about privacy: hello@adgineer.io.