Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and Adgineer (“Adgineer,” “we,” “us,” or “our”), operated from Colorado, USA. They govern your use of the Adgineer website at adgineer.com, the Adgineer application at app.adgineer.io, and the services offered through them (together, the “Service”).

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who may use the Service

The Service is a professional tool intended for business use. To use it you must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of a company or agency, you represent that you have authority to bind that organization, and “you” in these Terms includes it.

2. Your account

You must provide accurate registration information and keep it up to date. You are responsible for safeguarding your login credentials and for all activity that occurs under your account, including activity by teammates using seats on your plan. Notify us promptly at hello@adgineer.io if you become aware of unauthorized use of your account. Accounts are for a single organization; you may not create multiple accounts to circumvent plan limits (such as workspace or seat counts) or trial eligibility.

3. Plans, billing, and renewal

Paid features of the Service require a subscription, billed in advance on a monthly or annual basis depending on the plan you choose. Each plan includes stated limits, such as a number of client workspaces and seats; current plans and prices are listed on our pricing page.

Subscriptions renew automatically at the end of each billing period unless you cancel beforehand. You can cancel at any time from your account or by emailing hello@adgineer.io; cancellation stops the next renewal, and you keep access to paid features until the end of the period you have already paid for.

You authorize us and our payment processor to charge your payment method for the applicable fees, plus any taxes we are required to collect. If a renewal charge fails, we may retry it and may suspend or downgrade your account if payment is not completed within a reasonable time.

4. Free trial

New subscriptions start with a 7-day free trial. If cancellation occurs before the trial ends, nothing is charged. If a payment method is on file and the trial is not cancelled, the subscription begins and the plan fee is charged automatically when the trial ends. We may set eligibility rules for trials (for example, one trial per organization) and may modify or discontinue trial offers at any time; changes will not affect a trial already in progress.

5. No refunds

Except where required by law, all fees are non-refundable, including fees for partially used billing periods and annual prepayments. The free trial exists so you can evaluate the Service fully before paying. When you cancel, you keep access until the end of the paid period rather than receiving a refund.

6. Price changes

We may change subscription prices. A price change takes effect at the start of your next billing period, and we will give you notice before it does, so you can cancel first if you do not accept the new price. Continuing to use the Service after the change takes effect constitutes acceptance of the new price.

7. Your content, and who owns it

“Your Content” means everything you or your team put into the Service — brand voice profiles, keywords, negative keywords, compliance rules, historical ads, product feeds, and anything else in your workspaces — together with the ad copy and other output the Service generates for you (“Output”).

You own Your Content, including Output. We claim no ownership of it. You grant us a limited license to host, process, transmit, and display Your Content solely as needed to provide, secure, and support the Service. Your workspaces are private to your account: we do not share Your Content with other customers, publish it, or use it to market to anyone.

We do not use Your Content to train AI models. To generate Output, the Service sends relevant portions of Your Content to third-party AI model providers (see Section 10); their handling of that data is described in Section 10 and in our Privacy Policy.

You are responsible for Your Content. You represent that you have the rights needed to submit it (including any client materials you load into a workspace) and that doing so does not violate any law or any agreement you have with your clients.

8. AI-generated output

The Service generates advertising copy using artificial intelligence. AI output can be inaccurate, incomplete, or similar to output generated for others, and enforcement of character limits, pinning, and other format checks does not guarantee that any ad complies with Google’s advertising policies, trademark law, industry regulations, or your clients’ requirements.

You are solely responsible for reviewing and approving Output before it goes live. Nothing is published automatically. You put ads into Google Ads yourself — by copying or exporting them, or, if you connect a Google Ads account, by explicitly confirming a change for the Service to apply on your behalf. Decisions about what to publish, and responsibility for the consequences of published ads — including account suspensions, policy violations, spend, and claims arising from ad content — rest with you.

9. Connecting your Google Ads account

The Service can optionally connect to a Google Ads account you authorize through Google’s OAuth consent screen. If you connect one, you authorize us to read campaign, ad group, ad, and keyword data from that account and to store it in your workspace, and — only when you explicitly confirm a specific change — to write that change back to the account. You may disconnect at any time from your account settings or by revoking access in your Google account.

You represent that you are authorized to connect each account you link, including accounts belonging to clients. Access tokens are stored encrypted. Your use of Google Ads remains governed by your agreement with Google, and you are responsible for the spend, settings, and content in any account you connect.

10. Third-party services and AI providers

The Service depends on third-party providers, including hosting, authentication, payment processing, and AI model providers that process Your Content to generate Output. We select providers that offer commercially reasonable data-protection commitments and, where a provider offers settings that limit use of customer data for model training, we enable them. However, those providers’ practices are governed by their own terms, and we cannot guarantee how they handle data beyond the commitments they make to us.

Google Ads and Google Ads Editor are trademarks of Google LLC. Adgineer is an independent product and is not affiliated with, endorsed by, or sponsored by Google.

11. Acceptable use

Do not use the Service to:

We may suspend or terminate accounts that violate this section.

12. Our intellectual property

The Service itself — the software, design, features, and all content we provide, excluding Your Content — is owned by Adgineer and its licensors and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. Feedback you choose to send us about the Service may be used by us without obligation to you.

13. Copyright complaints

We respect intellectual-property rights. If you believe content on the Service infringes your copyright, email hello@adgineer.io with (a) identification of the copyrighted work, (b) the location of the allegedly infringing material, (c) your contact information, (d) a good-faith statement that the use is unauthorized, and (e) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act for the copyright owner. We will remove or disable access to infringing material and may terminate repeat infringers.

14. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if providing the Service to you creates a security or legal risk; where practical, we will notify you and give you a chance to cure the breach first.

After an account is closed, we may delete Your Content following a reasonable wind-down period of at least 30 days, during which you can export your ad copy. Keep independent copies of anything you cannot afford to lose; the Service is a working tool, not an archival system. Sections of these Terms that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) survive it.

15. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT OUTPUT WILL BE ACCURATE OR SUITABLE FOR ANY PURPOSE, OR THAT ADS CREATED WITH THE SERVICE WILL PERFORM, BE APPROVED BY GOOGLE, OR COMPLY WITH ANY POLICY OR LAW.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ADGINEER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

17. Indemnification

You will indemnify and hold Adgineer harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising from Your Content, ads you publish, your use of the Service in violation of these Terms, or your violation of any law or third-party right.

18. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, USA, excluding its conflict-of-laws rules. If you have a dispute with us, contact us first at hello@adgineer.io and we will try in good faith to resolve it informally within 30 days. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Colorado, and both parties consent to their jurisdiction. Each party waives any right to a jury trial to the extent permitted by law.

19. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give you at least 30 days’ notice before it takes effect, by email or by notice in the Service. Continuing to use the Service after a change takes effect constitutes acceptance of the updated Terms; if you do not accept them, stop using the Service and cancel before the change takes effect.

20. General

These Terms, together with the Privacy Policy and any plan or order details you accept in the Service, are the entire agreement between you and Adgineer about the Service. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control.

21. Contact

Questions about these Terms: hello@adgineer.io.